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INDUSTRY — PUBLIC SECTOR

Communication for institutions for whom trust matters more than reach.

Public clients have a different success definition: mandate, participation, trust. We build communication that takes these terms seriously — and still moves the needle.

Campaigns including AMS Austria, WKO, JKU and the Austrian Consumer Arbitration Board.

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OUR THESIS

A campaign for an institution can't look like a campaign for a brand — and that's exactly the craft.

Public communication has to be factual, accessible and politically robust. We build campaigns that create attention without damaging dignity or mandate.

INDUSTRY REALITIES
01

Procurement law rules.

Without procurement-law-clean execution, you don't get paid. We know the mechanics of tender and brief.

02

Political robustness is mandatory.

A campaign torn apart in a parliamentary question damages trust — even if it performs well regionally.

03

Participation is the real metric.

Application volume, registrations, sign-ups, take-up of services. Reach without participation contribution is vanity.

04

Multilingualism isn't an add-on.

Public clients have to reach communities not all of whom read German. Multilingual campaigns are mandatory, not optional.

KPIs WE STEER BY
Beteiligungs-Quote (kontextspezifisch)
Application volume, applications, registrations — depending on the mandate.
Trust Score in Institution
Public trust in the institution, not the campaign. Brand function, not advertising function.
Reach in unterrepraesentierten Zielgruppen
Who is not reached? That question matters more than who is reached.
Cost per Engagement
Per participation act, not per click. Participation always costs more than attention.
OUR SERVICES FOR THIS INDUSTRY

Branding for Institutions

Brand architecture for agencies, universities and chambers. Dignified, modern, accessible.

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Talk-of-Town for public causes

When an awareness or participation initiative needs to become a societal conversation.

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Social Media for Public Sector

Operational newsroom, crisis communication, citizen proximity — politically robust.

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AISEO / GEO for citizen research

Presence when ChatGPT or Perplexity is asked about grants, regulations or contact points.

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QUESTIONS WE GET ASKED

Yes. We have experience with federal, state, city, university, chamber and authority clients in Austria and Germany and know procurement law, brief and political sensitivity.

We read the tender carefully, follow the brief and evaluation criteria — and honestly say when something doesn't fit. No pretend pitches.

Mandate, not market share. An authority has a legal mission and has to reach all citizens — including those who usually wouldn't be the target group. Brand logic misleads here.

With discipline: no jokes at others' expense, no claims without evidence, no creative solution that unnecessarily provokes a department or community.

Your mandate is serious. Your communication can still move people.

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Contact

Let’s talk.

Let’s find out where your real lever is. One conversation. An honest assessment. Virtual or in person.

Or write us directly at hello@baconbold.com

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